Where are my videos? I never got my DVDs?

Last Updated: Jan 23, 2015 01:40PM CST
If we didn't specifically collect your "Ship To" address or charge you a Shipping & Handling fee, then your purchase was for digital/online streaming content only. You own your videos online and can access them on an unlimited basis from anywhere in the world through the Internet. The order is completely online, so no physical DVDs are sent.

You may find the video at the following link helpful: 

Your purchased digital videos can be found by doing the following:
  • 1.  Log into the site.
  • 2.  Hover your mouse over your name in the top right-hand corner of the screen.  
  • 3.  Click on the first item in the list that appears called  'Your Videos'.
  • 4.  A new page will load with your videos.
  • 5.  There will be 4 boxes beneath your name - the one on the far right is called '$ Purchased' - click on this.
Your purchased videos are now visible.

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